CUSTOMER SERVICE

CUSTOMER SERVICE


At Central Automotive Service & Repair, Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Central Automotive Service & Repair, Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Central Automotive Service & Repair, Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Central Automotive Service & Repair, Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Central Automotive Service & Repair, Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2012, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 319-338-2053 or email us.



Reviews

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I was traveling from PA to CO with my son and mother. We thankfully decided to stay in Coralville for the night. We got off I-80 and my brake pedal was stiff and could barely stop. We got into the hotel around 9/10 pm on Sunday and at 8am Monday they said they could fit me in at 9 am. I took my car down and they read the check engine code and figured it out to be my vacuum pump for my brakes broke. Thankfully enough they found a part fairly quickly and fixed my car after running me to my hotel and picking me up. All was done in a timely manner all with very understanding shop guys! Highly recommend! They gave me a quote to fix my car prior to doing anything with it, with a very reasonable price!

, 09/19/2021

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Stopped in for an emergency repair dropping my son off to grad school. We had just finished a 19 hour drive when we had some car issues. They were amazing!! They got the car in right away and it runs better than ever! Fast, friendly, and I'm so glad we found them!! I definitely recommend Central Automotive Service & Repair!!

, 08/17/2021

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Is top notch work and great service never been disappointed in any of the work they have done on all my vehicles

, 06/22/2021

Partners

Rough Country Suspensions and Lifts
ASE (Automotive Service Excellence)
Iowa State University
AutoPlus Professional Service Center
Hiniker Snow Plows
Car Care Aware
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