CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Good customer service. Great work.

, 06/03/2022

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I'll be going here first next time. I went next door and they were rude and unprofessional so I came here to make sure they didn't screw up my car too. The employees at Central were lovely and took a quick look at my car without charging me. They've gained a new customer for sure.

, 05/17/2022

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Mike Freeman was so helpful and informative about my car's needs and I will always be taking my car to Central Auto from now on!

, 12/23/2021

Partners

Rough Country Suspensions and Lifts
ASE (Automotive Service Excellence)
Iowa State University
AutoPlus Professional Service Center
Hiniker Snow Plows
Car Care Aware
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