Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
I was traveling from PA to CO with my son and mother. We thankfully decided to stay in Coralville for the night. We got off I-80 and my brake pedal was stiff and could barely stop. We got into the hotel around 9/10 pm on Sunday and at 8am Monday they said they could fit me in at 9 am. I took my car down and they read the check engine code and figured it out to be my vacuum pump for my brakes broke. Thankfully enough they found a part fairly quickly and fixed my car after running me to my hotel and picking me up. All was done in a timely manner all with very understanding shop guys! Highly recommend! They gave me a quote to fix my car prior to doing anything with it, with a very reasonable price!
Jess Chuckalovcak, 09/19/2021
Stopped in for an emergency repair dropping my son off to grad school. We had just finished a 19 hour drive when we had some car issues. They were amazing!! They got the car in right away and it runs better than ever! Fast, friendly, and I'm so glad we found them!! I definitely recommend Central Automotive Service & Repair!!
Jamie White, 08/17/2021
Is top notch work and great service never been disappointed in any of the work they have done on all my vehicles
Todd Carr, 06/22/2021